Support

Frequently asked questions

Quick answers about Closing CRM. Can't find yours? Contact us.

Is there a free trial?

Yes - every plan starts with a 14-day free trial. Download from the App Store and you can explore the full app before subscribing.

How much does Closing CRM cost?

Individual agents pay $24.99/month. Team packs are $74.99/month (3 seats), $99.99/month (5 seats, $19.99/seat), and $199.99/month (10 seats, $19.99/seat). Larger brokerages can contact us for enterprise pricing. See the pricing section for details.

Is there an Android version?

Not yet - Closing CRM is iPhone-first by design. Join the Android waitlist and we'll email you when it's ready.

Where is my data stored?

On your device and in your personal iCloud account via Apple's CloudKit. We never see or store your CRM database - clients, deals, and notes are yours alone.

Can I use it on multiple devices?

Yes. Sign in with the same Apple ID on any iPhone running iOS 18 or later and your data syncs automatically through iCloud.

Does it work offline?

Yes - your data lives locally on your device. Changes sync to iCloud when you're back online.

Can I import my existing contacts?

Yes - add clients manually or pull them from your phone's contacts with the Import Contact button. Showing activity (buyer and listing sides) can be imported from ShowingTime, and leads can flow in automatically via the ClosingIO integration.

How do team/brokerage plans work?

Multi-seat packs let a brokerage provide licenses to its agents. Seats are managed inside the app - pick a pack that fits your office size, and contact us for anything larger than 10 seats.

How do I cancel?

Subscriptions are managed through your Apple ID like any App Store subscription - no calls, no hoops. Cancel anytime in iOS Settings → your name → Subscriptions.

Who do I contact for help?

Email [email protected] or use the contact form. The user guide covers every feature.

Still need help?

Reach out - we answer every message.